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Frequently asked questions
Where can I find product nutritional information?
Nutritional information for the majority of our product range is available on our website under the product details section for each specific product. The nutritional information can also be found on the back of pack.
If you are unable to locate our nutritional information, please contact us by email on firstname.lastname@example.org
Are you chocolates suitable for vegetarians/vegans? Are they gluten free?
Some of our products are suitable for vegetarians but unfortunately they are not suitable for vegans or gluten free.
What is the correct way to store my chocolate?
We recommend that you store your chocolates in a cool, dry place between 15- 18 degrees celsius away from strong sunlight, odours or heat.
How long does delivery take?
3-5 working days but due to COVID-19 this may take longer.
Where are the Lir Chocolates products made?
Lir Chocolates products are made in our factory in Navan, Co. Meath.
Where can I buy Lir Chocolates?
You can purchase Lir Chocolates from our online store, or alternatively they are stocked in selected Supervalu and Centra.
Is there alcohol in Baileys and Guinness Chocolates?
Yes, there is less than 1% alcohol in Baileys and Guinness Chocolates.
What countries do you deliver to?
Currently, we deliver to UK and Ireland, but we are working to expand this.
Do you accept PayPal?
Yes. At checkout, you will see the option to pay via PayPal.
What is your company doing re sustainability?
Lir Chocolates is working every day to become more sustainable. We have made a lot of changes over the last two years and are continuing to improve every day to become more sustainable.
We are members of Origin Green and Cocoa Horizons programme, please find more information on our sustainability here.
I’m not happy with my order, what do I do?
If you are not happy with an order (we miss an important date), please contact us on email@example.com and we will put the issue right.
Can I track my order?
Yes. Once the order is handed over to our courier, a tracking number will be emailed to you.