Refund Policy

Refunds Policy: 

 

In the event that you are not happy with your purchase please email customerservice@lirchocolates.com with 14 days of receipt of order and we will endeavour to investigate issue and refund your account within 30 days. 

 

Terms of Use

 

AGREEMENT BETWEEN USER AND Lir Chocolates

 

We are Lir Chocolates (Confectionery) Company Limited (company number 114635) and our registered offices are at IDA Business Park, Johnstown, Navan, Co. Meath C15 PK33.

 

The Lir Chocolates Web Site is comprised of various Web pages operated by Lir Chocolates and its service providers.

 

The Lir Chocolates Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Lir Chocolates Web Site constitutes your agreement to all such terms, conditions, and notices.

 

Your use of the Lir Chocolates Web Site and any personal data you provide to us is also governed by our privacy policy, which is available here, and our cookie policy, which is available here.

 

MODIFICATION OF THESE TERMS OF USE

 

Lir Chocolates reserves the right to change the terms, conditions, and notices under which the Lir Chocolates Web Site is offered.  Any revised terms, conditions and notices shall be published in the “terms of use” section of the Lir Chocolates Web Site.

 

LINKS TO AND FROM THIRD PARTY SITES

 

The LIR CHOCOLATES Web Site may contain links to other Web Sites other than those operated by Lir Chocolates (“Linked Sites”). The Linked Sites are not under the control of Lir Chocolates and Lir Chocolates is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Lir Chocolates is not responsible for webcasting or any other form of transmission received from any Linked Site. Lir Chocolates is providing these links to you only as a convenience, and the inclusion of any link to a Linked Site does not imply endorsement by Lir Chocolates of the site or any association with its operators.

 

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.  We reserve the right to withdraw linking permission without notice.

 

NO UNLAWFUL OR PROHIBITED USE

 

As a condition of your use of the LIR CHOCOLATES Web Site, you warrant to Lir Chocolates that you will not use the LIR CHOCOLATES Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the LIR CHOCOLATES Web Site in any manner which could damage, disable, overburden, or impair the LIR CHOCOLATES Web Site or any other website operated by Lir Chocolates or interfere with any other party’s use and enjoyment of the LIR CHOCOLATES Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the LIR CHOCOLATES Web Sites.

 

USE OF COMMUNICATION SERVICES

 

The LIR CHOCOLATES Web Site may contain message or communication facilities designed to enable you to communicate with Lir Chocolates directly (“Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are appropriate for the Communication Service. By way of example, and not as a limitation, you agree that when using the Communication Services, you will not:

 

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of Lir Chocolates staff or others.

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Upload files that contain software or communicate any other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

Advertise or offer to sell or buy any goods or services for any business purpose.

Conduct or forward surveys, contests, pyramid schemes or chain letters.

Violate any applicable laws or regulations.

Lir Chocolates reserves the right to terminate your access to the Communication Services at any time without notice for any reason whatsoever.

 

Lir Chocolates reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Lir Chocolates’s sole discretion. Any personal data provided to Lir Chocolates using the Communication Services will be processed in accordance with our privacy policy referred to above.

 

MATERIALS PROVIDED TO LIR CHOCOLATES OR POSTED AT ANY WEB SITE OPERATED BY LIR CHOCOLATES

 

Lir Chocolates does not claim ownership of the materials you provide to Lir Chocolates (including feedback and suggestions) or post, upload, input or submit to any LIR CHOCOLATES Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Lir Chocolates, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

 

No compensation will be paid with respect to the use of your Submission, as provided herein. Lir Chocolates is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Lir Chocolates’s sole discretion.

 

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

 

LIABILITY DISCLAIMER

 

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE LIR CHOCOLATES WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LIR CHOCOLATES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE LIR CHOCOLATES WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE LIR CHOCOLATES WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

 

LIR CHOCOLATES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE LIR CHOCOLATES WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LIR CHOCOLATES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

SAVE IN RESPECT OF PERSONAL INJURY OR DEATH ARISING AS A RESULT OF LIR CHOCOLATES’S NEGLIGENCE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIR CHOCOLATES AND/OR ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE LIR CHOCOLATES WEB SITE, WITH THE DELAY OR INABILITY TO USE THE LIR CHOCOLATES WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE LIR CHOCOLATES WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE LIR CHOCOLATES WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LIR CHOCOLATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE LIR CHOCOLATES WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE LIR CHOCOLATES WEB SITE.

 

SERVICE CONTACT:

 

To contact us, please email: info@lirchocolates.com

 

TERMINATION/ACCESS RESTRICTION

 

Lir Chocolates reserves the right, in its sole discretion, to terminate your access to the LIR CHOCOLATES Web Site and the related services or any portion thereof at any time, without notice or liability.

 

GENERAL

 

To the maximum extent permitted by law, this agreement is governed by the laws of England and Wales and you hereby consent to the exclusive jurisdiction and venue of courts in England in all disputes arising out of or relating to the use of the LIR CHOCOLATES Web Site. Use of the Lir Chocolates Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Lir Chocolates as a result of this agreement or use of the Lir Chocolates Web Site. Lir Chocolates’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Lir Chocolates’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Lir Chocolates Web Site or information provided to or gathered by Lir Chocolates with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Lir Chocolates with respect to the Lir Chocolates Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Lir Chocolates with respect to the Lir Chocolates Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

 

COPYRIGHT AND TRADEMARK NOTICES:

 

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

 

You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

 

 

 

Any rights not expressly granted herein are reserved.

 

Privacy Policy:

 

 

Privacy Policy

Lir Chocolates Confectionery Ltd is committed to protecting your privacy.

 

This privacy policy (together with our Website terms and conditions and any other documents referred in it) sets out the basis for processing any personal data we collect from you or that you provide to us. Please read the following carefully to understand our practices regarding your personal data. By using our website www.lirchocolates.com (our ‘Website’) you are accepting and consenting to the practices described in this policy.

 

Depending on the purpose for which you are providing your personal data, for the purpose of the General Data Protection Regulations (the ‘GDPR’), the data controller (or entity responsible for the data collected) will be us. Within the context of this policy ‘we’ means Lir Chocolates Confectionery.

 

Lir Chocolates (Confectionery) Limited is a subsidiary of the Zertus Group; ZERTUS GmbH, Im Astraturm – Zirkusweg 2, 20359 Hamburg, +49 (0)40 44 194 0. Lir Chocolates (Confectionery) Company Limited, IDA Business Park, Johnstown, Navan, Co.Meath, C15 PK33).

 

Data we may collect from you

We may collect and process the following data about you:

 

Information acquired/provided through our Website. This includes information provided at the time of registering to use the Website, submitting a CV or job application, subscribing to our services, making an enquiry or requesting further services. We may also ask you for information when you enter a competition or promotion and/or when you report a problem with the Website.

If you contact us, we may keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address.

We may ask you to complete optional surveys for research purposes.

How we use your data

Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy policy.

 

We use personal information held about you in the following ways:

 

-to update and enhance our records

-to compile information relating to your use of our products and services and make recommendations about goods and services and other areas that may interest you

-to ensure the content from the Websites is presented in the most effective manner for you and your computer

-to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us

-inviting you to participate in research studies and/or market research activities

-we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information

Disclosure of your data

We will not transfer any of your data to any third parties without your permission or unless indicated in this privacy policy or agreed by you on a form on the Website.

 

We will not disclose your personal information to third parties without obtaining further consent from you including:

 

-Where we outsource any of our business functions under which we collect or store your data, in which case we will ensure that any such service provider adheres to at least the same obligations of security with regard to your data as undertaken by us

-Where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets

-If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms & Conditions and other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

-We will never sell your data to third parties for the purposes of marketing.

 

Where we store your data

The data that we collect from you will be stored within the United Kingdom. It will not be transferred to or stored at any destination outside the European Economic Area (‘EEA’). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. If you wish to change your mailing preferences or opt-out of marketing communications sent from us, you may notify us via our Contact us form. Alternatively you may contact us on +353 46 909 1046. It may take up to 21 days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.

 

The Website may, from time to time, contain links to and from the websites of other companies within the Zertus Group PLC. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Access to information

You have the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.

 

If you would like to request a copy of your personal data under the GDPR or have any other related queries, please email info@lirchocolates.com.

 

Accuracy

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at info@lirchocolates.com or by calling us on +353 0046 9091046. Please note that it will take up to 21 days for the changes to come into effect.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on the Lir Chocolates Confectionery Limited Website. By continuing to use our Website you will be deemed to have accepted such changes.

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@lirchocolates.com

 

Lir Chocolates Confectionery Ltd Privacy Policy

 

Cookie Policy:

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

We use the following cookies:

 

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Google Analytics Cookies (analytical cookies)       The Lir Chocolates Web Site uses his site uses Google Analytics (GA) to track user interaction. Lir Chocolates uses this data to determine the number of people using the Lir Chocolates Web Site, to better understand how they find and use our web pages and to see their journey through the website.

 

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to Lir Chocolates. GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant Lir Chocolates access to this. We consider Google to be a third-party data processor.

 

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within the Lir Chocolates Web Site.